Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at escapedeer3@gmail.com. Please note that returns will need to be sent to the following address: A-34 Bypass road naya bazaar nehtaur Bijnor UP-246733


Exchange/Return Instructions for Your ESCAPE DEER Purchase


Exchange Policy:

• Please courier the shirt to our factory address mentioned below.


• After dispatching the parcel, share the courier details and your order ID on our WhatsApp for tracking purposes.


• Once we receive your parcel, we will process the exchange and ship the new shirt to your registered address.


Return Policy:

• If you wish to return the shirt, kindly courier it to our factory address.


• After dispatching the parcel, share the courier details and your order ID on our WhatsApp for tracking purposes.


• Upon receiving the parcel, we will initiate the refund after deducting ₹200 for the forward shipping cost incurred during the delivery of your order.

NOTE- Refunds for prepaid orders revert to the original payment method, while COD orders receive store credits.


Damaged, Defective or Missing Items

If you receive a damaged, defective, incorrect, or incomplete product, please notify ESCAPE DEER within 48 hours of delivery by contacting our customer support via WhatsApp or email.

To help us verify your claim, please provide:

  • Your Order ID.
  • Clear photographs of the product and its packaging.
  • Photographs of the courier shipping label.
  • An uninterrupted unboxing video showing the sealed package being opened (recommended for transit damage, wrong item, or missing item claims).

All claims are subject to verification by our Quality Check Team. ESCAPE DEER reserves the right to inspect the returned product before approving a replacement or refund.

Claims may be rejected if:

  • The damage is found to be caused by misuse, improper handling, washing, alterations, or normal wear and tear after delivery.
  • The product is returned in a used, washed, or damaged condition not attributable to a manufacturing or transit defect.
  • Sufficient evidence is not provided to verify the claim.

If the claim is found to be genuine after verification, ESCAPE DEER will provide an appropriate resolution, which may include a replacement, refund, or store credit, as applicable under our policy.

Factory Address:

Escape Deer

A-34 Bypass road naya bazaar nehtaur Bijnor UP-246733

Mobile: 9370027946

Email- escapedeer3@gmail.com


Whatsapp No.- 9370027946


If you have any further questions or require assistance, feel free to reply to this email or contact us at the number above.